Jewelry Repair

We offer a wide range of repair services to ensure your precious pieces remain as beautiful as the day you got them. These include, but are not limited to, ring resizing, chain repairs, clasp replacement, stone setting, polishing, and cleaning. Please don't hesitate to contact us if you have a specific repair need.

To request a repair, please email us athello@monishamelwani.com. Include your original order number and a photo of the item you wish to repair. Our team will review your request and guide you through the next steps.

Pricing for repairs varies depending on the style and the extent of the repair needed. Once we assess your item, we will provide you with an estimate. Rest assured, we aim to offer fair pricing while maintaining the high-quality craftsmanship our brand is known for.

The repair time can vary depending on the complexity of the work required. Typically, repairs take between 2 to 4 weeks. We will give you a more accurate timeline once we have evaluated your piece.

While we strive to repair your jewelry to its original glory, some damages may be beyond repair. After evaluating your piece, we'll inform you if a repair is possible or recommend alternatives if it is not.

Yes, we stand by the quality of our craftsmanship. All repairs are warranted for 90 days after the repair is completed. This warranty covers the workmanship of the repair and does not extend to additional damage, wear and tear, or loss.

Please ensure your jewelry is securely packaged before sending it to us. We recommend using a padded envelope or a small box and including your contact information inside. We are not responsible for items damaged or lost in transit to us, so you may also want to consider insuring your package.

Our skilled artisans work diligently to ensure repairs are as seamless as possible. While some repairs might slightly alter the appearance due to the nature of the damage, our goal is to restore your piece's beauty and functionality.

At Monisha Melwani Jewelry, our focus is on maintaining the quality and craftsmanship of the pieces we sell. Therefore, our repair services are exclusively available for items purchased from our store. This ensures that we have all the necessary information and materials to provide the best possible service.

We take great pride in the skill and expertise of our artisans, ensuring that every repair is handled with the highest level of care and precision. However, jewelry, by its very nature, can be delicate, and on very rare occasions, unforeseen issues may arise during the repair process.

In the unlikely event that your jewelry piece suffers any damage while under our care, we are committed to making it right. This includes repairing the damage at no additional cost to you or, if necessary, offering a replacement piece of equal value.